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 Counsellors focus on ‘normal’ people with ‘everyday’ problems such as relationship, stress, workplace, and grief and loss issues. Counsellors do not conduct psychometric testing or prescribe medication. Counsellors usually engage in one-on-one, family, or group work. Counsellors can refer clients to a General Practitioner or Psychologist for issues of a more serious nature. Counsellors adopt a ‘more positive’ approach towards patients, with a major focus on the patient’s capability for improvement, achievement and productivity. Counselling is a learning-oriented process, and counsellors are the facilitators. In New Zealand & Australia, a recognised Diploma is a generally accepted qualification level for the practice of Professional Counselling.
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